1- How do I open an account with ICS
2- What cities does ICS Courier deliver
3- Is there a start-up fee to join ICS Courier?
4- Do you service Residential Addresses and if so, what are
5- Can I
pick up/ drop off my mail at a local ICS Courier
6- Is my
7- Who do
I contact for service related issues?
business is moving - are there any fees for redirecting my mail due
to address changes?
9- What are your delivery time frames?
10- How do I order waybills?
11- Do I have to pay for shipping
12- Do I have to fill out my own
13- What if I
don't know the weight of my package?
14- What can or
cannot go through the ICS system?
15- What safeguards
can I employ to ensure my packages are not
damaged during delivery?
16- Is there a weight restriction on
17- Can I send
materials to P.O. Boxes, Rural Routes or
18- How does ICS
handle undeliverable or non-industry material?
19- What is the turn
around time for returned material?
20- Can I send my
shipments outside of Canada?
21- Can we change
our Billing Terms?
22- Is group billing
available for companies with multiple offices?
23- Is there a
minimum daily pick-up charge?
24- How can I pay my
ICS Courier invoice?
25- Can I receive my
26- Does ICS Courier
provide envelopes or boxes?
27- Do you provide